Terms of Service
Welcome to Fernleaf. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully. If you disagree with any part of these terms, you should not use our services.
Last Updated: December 1, 2025
Service Usage Terms
Acceptable Use Policy
When using our website and services, you agree to use them only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of our services. You agree not to:
- • Use our services in any way that violates local, state, national, or international law
- • Engage in any conduct that is harmful, threatening, abusive, harassing, or defamatory
- • Transmit any material that contains viruses, malware, or other harmful code
- • Attempt to gain unauthorized access to our systems or networks
- • Interfere with or disrupt the integrity or performance of our services
Permitted Uses
Our website and services are provided for the following purposes:
- • Learning about our tea experiences, tastings, and subscription services
- • Contacting us with inquiries about our offerings
- • Accessing educational content about tea and mindful practices
- • Managing your account and preferences if you have registered with us
Service Access Requirements
To access certain features of our services, you may need to provide accurate and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You must be at least 18 years old to use our services without parental consent.
Fair Usage Guidelines
We strive to provide quality services to all users. We reserve the right to limit or suspend access to our services if we detect excessive or abusive usage patterns that may negatively impact other users or our infrastructure. We will make reasonable efforts to notify you before taking such action.
Account Terms
Account Creation Requirements
If you create an account with us, you agree to provide accurate, current, and complete information during registration. You must:
- • Provide truthful and accurate personal information
- • Update your information promptly if it changes
- • Maintain the security of your password and account credentials
- • Notify us immediately of any unauthorized access to your account
Account Security Responsibilities
You are solely responsible for all activities that occur under your account, whether or not authorized by you. We are not liable for any loss or damage arising from your failure to maintain the security of your account. You should use a strong, unique password and enable any additional security features we offer.
Account Suspension and Termination
We reserve the right to suspend or terminate your account if you violate these Terms of Service, engage in fraudulent activity, or use our services in a manner that harms us or other users. We will provide notice before termination when reasonably possible. You may terminate your account at any time by contacting us.
Multiple Account Policies
Generally, each person should maintain only one account. Creating multiple accounts to circumvent restrictions, manipulate our services, or for any deceptive purpose is prohibited and may result in suspension of all associated accounts.
Service Availability
Service Uptime and Maintenance
While we strive to provide reliable and continuous service, we cannot guarantee that our website and services will be available at all times without interruption. We may need to perform scheduled maintenance or emergency repairs, which may temporarily limit or prevent access. We will make reasonable efforts to provide notice of planned maintenance when possible.
Feature Availability
We offer various features and services that may evolve over time. Not all features may be available to all users, and availability may depend on factors such as your location, account type, or device. We reserve the right to add, modify, or discontinue features with reasonable notice.
Geographic Restrictions
Some of our services may not be available in all geographic locations. We may restrict access to certain content or features based on your location due to legal requirements, business considerations, or logistical constraints. We will clearly communicate any geographic limitations where applicable.
Service Modifications and Updates
We reserve the right to modify, update, or discontinue any aspect of our services at any time. This includes changes to features, functionality, pricing, or availability. Material changes that significantly affect your use of our services will be communicated through our website or via email when appropriate. Your continued use of our services after such changes constitutes acceptance of the modifications.
Intellectual Property
Content Ownership
All content on our website, including text, images, graphics, logos, photographs, and other materials, is owned by Fernleaf or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. This content is provided for your personal, non-commercial use only.
User-Generated Content Rights
If you submit content to us, such as reviews, comments, or feedback, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display that content in connection with our services. You represent that you have the right to grant this license and that your content does not violate any third-party rights.
License Grants
Subject to your compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable license to access and use our website and services for their intended purposes. This license does not include the right to collect, copy, distribute, or modify our content without express permission.
Copyright and Trademark Notices
Our trademarks, service marks, and logos are registered or common law marks of Fernleaf. You may not use these marks without our prior written permission. All other trademarks appearing on our website are the property of their respective owners. If you believe any content on our website infringes your copyright, please contact us with detailed information about the alleged infringement.
Payment Terms and Pricing
Pricing
All prices are displayed in US Dollars and are subject to change without notice. We reserve the right to modify our pricing at any time, though changes will not affect orders already placed. Any applicable taxes, shipping fees, or other charges will be clearly disclosed before purchase.
Payment Methods
We accept various payment methods as indicated during the checkout process. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the specified amount. All transactions are processed securely through trusted payment processors.
Subscriptions and Recurring Payments
If you purchase a subscription service, you authorize us to charge your payment method automatically at the beginning of each billing period until you cancel. Subscription fees are non-refundable except as required by law. You can cancel your subscription at any time through your account settings or by contacting us.
Changes to Terms and Service Termination
Modifications to Terms
We may update these Terms of Service from time to time. When we make material changes, we will notify you by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised terms. We encourage you to review these terms periodically.
Contact Information
If you have questions about these Terms of Service or need assistance with our services, please contact us through our contact page. We aim to respond to all inquiries promptly and will work with you to address any concerns.